Royaloak Ortho Bloomz Queen Size Mattress

• Preserve the original invoice issued to you in order to claim your warranty rights.

• Do not remove the label or the price tag of your mattress. This serves as a means of identification to establish your warranty rights.

• If you notice any odor during the initial use of your mattress, allow natural airflow in the surrounding area

• To preserve the structural integrity of the mattress, do not fold the as this could lead to sagging in the long term. 

• Turn your mattress head to foot once a month to avoid permanent body impression.

• Try to avoid getting your mattress wet. In case the mattress gets wet, allow it to dry under a fan thoroughly before using it again.

• Treat your mattress with care. If you sit on the edges or keep heavy objects on it, it may lose its shape.

• Do not use detergents to clean your mattress. Use a damp cloth or vacuum cleaner to clean it.

• We recommend using a protective, moisture-proof sheet if any of your children are using this mattress.

• Keep the mattress away from flame. Do not smoke or light a match near the mattress as the mattress can catch fire. 

• The size of the cot and mattress should match in order to mattress to last long. 

• Do not lay the mattress on uneven cot surface & Do not keep any items below your mattress.

Warranty Terms

• Cloth damage / tearing of the cloth during usage will not be covered under the warranty

• Warranty stands null/void if the price tag is removed or tampered with.

• This warranty does not cover damages resulting from the mishandling of the product and any other misuse not listed in our dos and don'ts.

• Warranties are limited to sagging of the mattress and do not cover fabric damages such as tears, stains, color fading, bleeding, soils or burns.

• Warranty does not cover damages to the mattress due to infestation by insects / rodents / rats and due to any natural calamities.

• Warranty does not cover any damages or sagging in the mattress due to improper size and condition of the cot, uneven resting surface and improper structural design of cot.

• Warranty is not applicable for any smell that may occur during usage in an enclosed environment, moisture in air due to the surrounding environment / use of air conditioner

• Warranty doesn't cover preferences in comfort level.

• The decision of the Retailer regarding the nature of defects and applicability of this warranty will be final.

• Claims, if any, arising from the warranty, will be restricted to courts within Bangalore Jurisdiction only.

• Warranty doesn’t cover depression of less than 1.5" in the 5" thick mattress and a depression of less than 1" in the 4" & less thick mattress.